Privacy Policy

1. Introduction

Welcome to PerksPlusVIP ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile applications (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and password when you create an account
• Business Information: Business name, address, tax identification numbers, and business licenses for business accounts
• Payment Information: Credit card details, billing address, and banking information for transactions
• Identity Verification: Government-issued ID and other documents required for verification
• Communication Data: Messages, emails, and other communications with us

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Data: Pages visited, features used, time spent on pages, and interaction patterns
• Location Data: IP address-based location and, with your consent, precise GPS location
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies

3. How We Use Your Information

We use collected information for the following purposes:

• Provide, operate, and maintain our Service
• Process transactions and send related information
• Verify business accounts and prevent fraud
• Send promotional communications (with your consent)
• Respond to your inquiries and provide customer support
• Improve and personalize your experience
• Analyze usage patterns to enhance our Service
• Comply with legal obligations and enforce our terms

4. How We Share Your Information

We may share your information with:

• Service Providers: Third parties that help us operate our Service (payment processors, cloud hosting, analytics)
• Business Partners: Participating businesses when you purchase or redeem gift cards
• Legal Compliance: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: Any other parties when you have given explicit consent

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6.1 Account Deletion

Member accounts may request account deletion through our platform. Business accounts cannot be self-deleted and must contact support for account closure requests.

6.2 Data Retained After Account Deletion

When a member account is deleted, we retain certain information for legitimate business purposes, legal compliance, and fraud prevention:

• Transaction History: Records of purchases, redemptions, and payment information for accounting and tax purposes
• Usage Analytics: Anonymized or aggregated data about platform usage patterns
• Fraud Prevention Data: Information necessary to prevent re-registration abuse and fraudulent activity
• Legal Compliance Records: Any data required to be retained by applicable laws and regulations

Personal identifiers (name, contact information) associated with your account will be anonymized or deleted, but the email address used for registration will be retained to prevent re-registration.

6.3 Re-Registration Restriction

Important: Once you delete your account, you will not be able to create a new account using the same email address. This restriction is in place to prevent abuse of promotional offers, referral programs, and to maintain the integrity of our platform.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us at privacy@perksplusvip.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our Service. You can control cookies through your browser settings, but disabling them may affect functionality.

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how visitors interact with our Service
• Preference Cookies: Remember your settings and preferences

9. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: